Please note that we do not accept returns, exchanges, or cancellations at the customer's convenience. Cooling-off is not applicable.
Conditions for Returns and Exchanges
We will exchange the product if you receive a defective product or an item that is different from your order. We will pay the shipping costs for the return. If we do not have the item in stock that can be exchanged, we will refund your money.
Cases in which we cannot accept returns or exchanges
If you contact us more than 8 days after receiving the product
If you return the product before receiving our return/exchange notice.
Products that have been used
Products that have been damaged or defaced by the customer
Merchandise that has not been returned in the condition in which it was delivered, including packaging and accessories
Damage other than to the product itself, such as damage to the shipping carton or package
If the order is deemed to be malicious, such as unwillingness to purchase.
Cancellation Policy
Please be sure to confirm that the contents and quantity are correct before placing an order. Please note that we cannot change or cancel your order after it has been completed, even if you have contacted us.