In the event that an item cannot be delivered to the customer due to a refusal to receive, long-term absence, or incomplete address, and is returned to us, we will keep the item for 3 months from the time of shipment. In this case, no cancellation or refund will be made. The customer will be responsible for all risks associated with the product during the storage period.
After 3 months from shipment, the customer is deemed to have relinquished ownership of the item and the Company will dispose of it. Please note that in this case, we will not be able to cancel the order or provide a refund.
Please contact us at [ info@forbooks.jp ] to make arrangements for re-delivery within the above period. Please note that delivery charges for re-delivery are to be paid by the customer in advance.
If an item is returned to us again despite the customer's contact and redelivery, we will consider the customer to have relinquished ownership upon the return shipment's arrival, and we will dispose of the item in question.