FAQ

Account

• I want to delete my account

About Payment

• Available Payment Methods
• Checking Purchased Products
• Payment status on my purchase history is stuck on "authorization complete".
• The order was cancelled

Others

• New Year Holiday Period: December 28, 2024 - January 6, 2025
• Emails not received
• No response after inquiry
• In the event that an item is returned due to refusal of receipt, long-term absence, incomplete address, or other reasons
• Returns, exchanges, and cancellations
• Regarding the transfer, exchange, or resale of DL gift cards

See all 8 articles